The challenge: Manual processes led to inefficiencies in managing labor and payroll.

Illuminate Events, based in San Francisco, is an event production company that coordinates large-scale event crews. Alyssa Miller, the labor coordinator, manages scheduling, clock-ins, and payroll for the team.

Previously, Illuminate Events relied on paper timesheets and manual processes, leading to inefficiencies in managing labor and payroll. Alyssa was initially hesitant to adopt new technology, fearing a lengthy and difficult implementation process. After hearing about LASSO from a staffing agency, Alyssa partnered with LASSO to streamline her operations. Despite her initial concerns, the implementation process was smooth and intuitive. LASSO’s platform eliminated paper-based inefficiencies, automating crew scheduling, clock-ins, and payroll management.

Alyssa describes the implementation process as “seamless,” noting the constant support from LASSO’s team, particularly her Implementation Specialist, Ali. The team provided tailored solutions, creating custom scripts to accommodate Illuminate’s specific needs. Regular communication and personalized video walkthroughs made the transition easy, despite Alyssa’s initial reluctance to adopt new technology.

Simplified Labor Coordination: LASSO’s platform automated manual processes, from scheduling to payroll, reducing human error.

Positive Crew Feedback: Ongoing Support: Post-launch support ensured Alyssa’s team continued to maximize LASSO’s capabilities.

Since implementing LASSO, Illuminate Events has saved time and effort on labor coordination. The transition to a digital system has made scheduling, payroll, and crew management more efficient and accurate, freeing Alyssa to focus on higher-level responsibilities. Illuminate Events’ experience with LASSO has been overwhelmingly positive. Alyssa encourages anyone hesitant about implementation to “embrace the change,” as LASSO’s intuitive platform and supportive team made the transition easy and the results worthwhile.